Do you offer OEM and ODM services?
Yes. For OEM we manufacture to your specifications with your own logo and packaging. For ODM we provide our ready-developed formulations and systems, which you can brand as your own. Both options incl
What is your minimum order quantity (MOQ)?
MOQ depends on the product line. For finished underwater coatings and elastic brick the MOQ is one standard pack; for custom colour matching or private-label production the MOQ is 200 kg or 100 m². Pl
What types of materials do you manufacture?
Enjoycool operates two brand systems: SLETU — underwater decorative protection materials, including epoxy-urea-bond underwater coatings (WEPC series), elastic anti-slip brick, primers, repair mortars
What is the ordering process?
Step 1 — send us your project details (area, substrate, environment, target performance). Step 2 — our engineers propose a system and issue a formal quotation. Step 3 — you confirm colour and performa
What are your shipping and lead times?
Standard items ship within 7–15 working days after payment confirmation; custom colour matching or private-label production takes 15–25 working days. We ship worldwide by sea, air and express. Finishe
Do you provide technical support during application?
Yes. Every project is supported by our engineering team: we provide application manuals, surface-preparation standards and on-site or remote guidance. For large water-park and aquarium projects we can
What warranty and after-sales service do you offer?
Underwater decorative systems carry a 5-year performance warranty when applied strictly to our published specification. Should any quality issue arise, we investigate within 48 hours of notification a
Can you help with certification and documentation?
Yes. We supply ISO 9001/14001/45001 certificates, test reports, safety data sheets (SDS), REACH and RoHS statements, and country-of-origin documentation for customs clearance.
